E-Bike Fulfillment, from the container to the customer's door

It’s everything that happens between your factory and your customer: receiving the container, storing the bikes, packing and shipping each order, shipping pallets to dealers, and handling returns. It takes a 3PL that can handle oversized boxes and lithium batteries.

Yes. E-bike batteries have their own carrier rules for labels, packaging and which services can carry them, and every order we ship follows them. See eBike shipping: oversize, battery and carrier rules.

It depends on the box. Carriers bill whichever is greater, the real weight or the dimensional weight (length x width x height divided by 139). Most e-bike boxes are longer than 48 inches, which adds a UPS Additional Handling charge of $32.75 to $44 per box in 2027. Boxes over 96 inches long, or over 130 inches in length plus girth, pay the much larger Large Package charge instead. Check your box with our dimensional weight calculator, and see all the 2027 UPS and FedEx rate increases.

A single e-bike usually ships by UPS or FedEx Ground as an oversized parcel. Several bikes going to the same place, like a dealer order, usually ship LTL freight on a pallet. We pick the option based on the size, weight and destination of each order.

Yes. We receive containers in California and New Jersey, and we can book the drayage from the port. Your bikes are counted and ready to ship within 24 to 48 hours of arriving.

Yes. We build pallets to each dealer’s or retailer’s requirements, with the right labels and paperwork, and keep a record of what’s on every pallet. See retail fulfillment.

Yes. We ship on our own negotiated UPS, FedEx and freight accounts, with discounts on oversized and handling surcharges. See how our discounted carrier rates work, or price a box with our shipping rate calculator.

Yes. Electric scooters bring the same challenges as e-bikes, a lithium battery and a bulky box, and we receive, store and ship them the same way, from the same inventory.